Medical Centre for Migrant Workers
The StarMed Medical Centre for Migrant Workers was set up in partnership with Ministry of Manpower, to scale up primary healthcare needs for migrant workers by removing barriers to care, such as transportation and geography, while addressing the lack of access to specialty care and its impact on immediate and long-term health and productivity.
From 1 April 2022, under the Primary Healthcare System (PHS), employers are required to purchase a Primary Care Plan (PCP) for eligible workers from Anchor Operators (AOs). StarMed Specialist Centre is an appointed Anchor Operator (AO) for sector A (central region).
PCP Key Benefits
- Medical examination for work pass application or renewal ($20)
- Scheduled conveyance to StarMed @ Farrer Park from MW’s place of residence (Dormitories)
- Telemedicine Services (User Guide)
Enhanced Specialist Care Benefits
- Bill capped at $150 (before gst), inclusive of medication and consultation fee.
- 10% discount on all StarMed Specialist Centre charges (inclusive of lab tests, radiology scans, procedures).
- 50% waiver of charges for CT/MRI scans done at StarMed Specialist Centre, if scans eventually cannot be claimed under migrant worker’s insurance.
Please follow the following steps to purchase a PCP:
- Fill up the PCP enrolment form*
- For existing PCP employers (download form)
- For employers who wish to register a new company account with us (download form)
- Email the form to us at occhealth@starmedspecialist.com. Please adhere to the following email format to ensure a smooth transaction:
Email Subject^
<Enrolment> Company Name
(e.g. <Enrolment>ABC PTE LTD)
*Please attach the completed form using our official form template above. Any other forms will not be accepted. You are required to download a new copy of the form each time you wish to enroll or terminate your workers’s PCP.
^You are required to follow the exact formatting of the email subject provided above. Please ensure there is no spacing before the company name.
Please follow the following steps to terminate your PCP:
- Fill up the PCP termination form* (download form).
- Email the form to us at occhealth@starmedspecialist.com. Do ensure the person authorised to approve the termination is the sender or is CCed into the email. Please adhere to the following email format to ensure a smooth transaction:
Email Subject^
<Termination> Company Name
(e.g. <Termination>ABC PTE LTD)
*Please attach the completed form using our official form template above. Any other forms will not be accepted. You are required to download a new copy of the form each time you wish to enroll or terminate your workers’s PCP.
^You are required to follow the exact formatting of the email subject provided above. Please ensure there is no spacing before the company name.
To note:
- Your monthly fee will remain applicable during the month of termination.
- Allow for a processing time of at least two months to receive the refund for your annual payment.
- For bank transfers, an official document containing the bank details is required (e.g. Company bank statement).
For existing employers registered with StarMed, enjoy a faster way to purchase or renew your PCP via our self-enrolment portal here.
PCP Self-enrolment portal* | |
Receive the following items within 3 working days: – Acknowledgement of enrolment | Payment methods accepted: For other payment methods not mentioned above please email us at occhealth@starmedspecialist.com. |
*Payments are currently accepted annually or via monthly GIRO through our self-enrollment portal.
For employers who wish to register a new company account with us to purchase a PCP, please follow the following instructions below.
1. Download form
2. Attach the form in an email to us at occhealth@starmedspecialist.com with the following
Email subject:
<Enrolment> Company Name
(e.g. <Enrolment>ABC PTE LTD)
Note: Please attach the completed form using our official form template above. Any other forms will not be accepted. You are required to download a new copy of the form each time you wish to enroll or terminate your workers’s PCP. You are required to follow the exact formatting of the email subject provided above to ensure a smooth transaction.
You may terminate your PCP via our termination portal here.
Your PCP termination will be based on the date of submission via our termination portal, or on the date of email to occhealth@starmedspecialist.com. Please note that the payment for the month of termination is non-refundable. Your worker may continue to access primary healthcare services from Starmed until end of the terminated month.
For further assistance or enquiries, you may email us at occhealth@starmedspecialist.com, or call 8518 4083 / 6322 6333.
Work Permit (WP) Medical Examination
We are open for WP medical examination during the following operating hours:
Mon – Fri: 9:30 am – 4:00 pm
Sat: 9:00 am – 12:00 pm (No walk-ins allowed)
Please bring along any work permits and renewal letters/ IPA if applicable.
- There will be a turnaround time of about 3 – 4 days for the generation of a medical report on weekdays (excluding public holidays), if no further investigations are required.
- Your company will be informed via email once the medical report is ready for collection.
- To receive a physical copy of the report, please make arrangements with us on weekdays from 2:30pm onwards.
- Please visit our medical centre for report collection only if you have received an email advising you to do so.
- Physical copies of medical reports not collected within 7 days of notification will be securely shredded.
COVID-19 Vaccination (Moderna Spikevax XBB)
StarMed currently offers fully reimbursed COVID-19 Moderna Spikevax XBB vaccination for migrant workers from all sectors at our occupational health services centre.
To secure an appointment, please book an appointment online here or WhatsApp us at 8518 4083.
Please be advised that no walk-ins will be accommodated. Ensure a seamless vaccination process by booking an appointment in advance via the mentioned channels.
FAQ
After 1 April 2022, employers of eligible newly arrived MWs, or existing MWs who renew their work passes or change employers, must purchase the PCP before the new work passes can be issued. All eligible existing MWs must have a valid PCP by 31 March 2023, even if their work passes are due for renewal after that date.
Only employers who hire MWs who live in dormitories or work in the construction, marine shipyard and process sectors must purchase a PCP.
A PCP includes:
- One statutory medical examination for work pass application or renewal.
- Unlimited acute and chronic consultations.
- One annual basic health screening.
- Telemedicine and medication delivery.
- Transportation to and from dormitories and MOM Medical Centres.
A co-payment of $5 (before GST) from the workers per visit is required.
Find out more about the PCP here.
We offer subsidised clinical specialties services to migrant workers with inadequate health assistance.
For first specialist visit, Migrant Workers will benefit as:
- Bill capped at $150 (before gst), inclusive of medications and consultation fee
For subsequent visit, Migrant Workers will benefit as:
- 10% discount on all StarMed Specialist Centre charges (inclusive of lab tests, radiology scans, procedures) •50% waiver of charges for CT/MRI scans done at StarMed Specialist Centre if scans eventually cannot be claimed under migrant worker’s insurance
As a one stop centre, StarMed’s facilities include a radiology centre with full suite of modalities such as X-ray, MRI, CT, ultrasound, bone mineral densitometry (BMD) and mammography where reporting can be done within the same day. Outpatient specialist clinics with multiple disciplines such as cardiology, orthopaedic, gastrology, colorectal, urology, ENT, respiratory, etc, day surgery operating theatre and endoscopy centre.
A PCP costs $138 (before GST) per year, inclusive of the medical examination component which costs $20.
For new entrant workers who have already completed their medical examination at the onboarding centre, PCP charges will be $118 (before GST) for the first year, and $138 per year for subsequent years (before GST). Do note that employers must provide proof of medical examination done at onboarding centres for existing workers to enjoy the discounted rate.
For annual payments, the PCP amount of $138 will be collected upon signing up.
For monthly payments, the $20 medical examination component (even if not consumed) and the prorated daily amount will be collected on the first month. Charges for subsequent months will be prorated accordingly (e.g. $118 divided by 12) with charges for the last month prorated according to the number of days in the month.
Our operating hours are as follows:
Monday to Sunday (closed on public holidays)
9:00 am – 1:00 pm
2:00 pm – 6:00 pm
6:30 pm – 9:30 pm
To prevent overcrowding with the employment check-up segment, we would encourage reporting sick to be in the morning slot between 9:00am to 1:00pm.
Yes, non-PCP members will still be able to visit our clinics. Walk-in rates apply.
Upon receiving the enrolment form, we will send you a confirmation within five working days. An invoice will be emailed to you within 1-2 weeks for payment. Workers can walk into our clinic after we send you the confirmation.
Yes, they can continue with the present arrangements for existing MWs. However, please note that all eligible existing MWs must have a valid PCP by 31 March 2023, even if their work passes are only due for renewal after that date.
In addition, after 1 April 2022, employers of eligible newly arrived MWs, or MWs who renew their work passes or change employers, must purchase the plan before the new work passes can be issued.
The PCP renewal will take place approximately one year from the date of enrolment, on the first of the month (i.e. if enrolled in mid-Apr 2022, the renewal will take place 1 April 2023). The PCP will be auto-renewed until an employer unenrolls the MW.
Workers covered under the PCP must still co-pay S$5 for each visit or S$2 for each telemedicine session.
The mode of payment is
Physical Consult: eNets, PayNow, Cash
Telemedicine: eNets, PayNow